Shipping policy
Shipping Policy
We aim to process and dispatch all orders within 1–3 business days of purchase, with most orders processed the same day. Delivery times vary depending on your location:
- United Kingdom: 5–15 business days (9 days average)
- European Union: 7–23 business days (13 days average)
- United States: 8–15 business days (9 days average)
- Canada, Australia, UAE, Switzerland, Hong Kong, Israel, Japan, Malaysia, Norway, New Zealand, Singapore: 10–18 business days (12 days average)
- All other supported destinations: 7–24 business days (13 days average)
Once your order has shipped, you will receive a confirmation email with tracking information where available. Please note that delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, or other circumstances outside our control.
If your order contains multiple items, they may be shipped from different locations and could arrive in separate packages on different days. This is normal and doesn't mean part of your order is missing.
International orders may be subject to customs fees, import duties, or local taxes charged by your country on arrival. These charges are set by your local customs authority and are the responsibility of the customer — we're unable to predict or cover these costs in advance.
Boltronik is not responsible for delays caused by incorrect shipping information provided at checkout. Please double-check your address before completing your order.
If your order hasn't arrived within the estimated window, or arrives damaged or faulty, please see our Returns & Refunds Policy or contact us at support@boltronik.com and we'll help sort it out.
We are currently unable to ship to South Korea, Belarus, Lebanon, Myanmar, Nicaragua, Russia, Türkiye, Venezuela, or Zimbabwe.